About Company

Brand new again is one of the leading repair services for mobile devices like smartphones, tablets, etc where users get fixes at most reasonable prices. Brand New Again focuses on repairing iPhones, Samsung, iPad, MacBook’s, and much more. At this point Brand New Again have now fixed thousands of broken devices and met thousands of great people. Offering Fast and affordable services with lifetime warranty, Brand new Again located in Edina, Minnesota

serve surrounding areas such as Minneapolis, Bloomington, Richfield, Saint Louis Park, Minnetonka, Eden Prairie and more.

Business
Goals

  • A fresh design with SEO Optimized URL and relevant content.
  • To create an Appointment tool where users can book the appointment on available times. There is huge time loss by manually handling the data in files.
  • To create a tool that shows the user the cost of the repairs that are mentioned.

Since the relaunch of the site, the bounce rate has decreased by 200%, and average page views have significantly increased. Throughout the project, the team was detail-orientated and addressed concerns quickly. Communication was easy, and Webomaze was reliable, ensuring a smooth process.

Brandnewagain

Our
Solution

  • Our strategy was to redesign the website while taking care of the tool that is easily located by users.
  • The usability of a tool has to be designed in such a way that integrates both requirements of the client.
  • We have to create user flows and wireframes that gives a sense of visualization to client of how the users will navigate through tool and what would be the outcomes.
  • Since the client had lot of content we managed it to show as different services and different locations

Technology stack

Cloud Server Setup

Siteground

Cloudflare

Framework

WordPress

PHP

Database

MySql

Front end Technologies

Jqueries, Bootstrap

Hammer.js, JS Libs

Our
Result

Mapping the current user and business issues, we were successful in create user flows while fixing the cost display and problem selection process.

As per the user flows the user problems are categorized into device selection, model selection as well as the specific problem selection stages. Giving user the freedom to select from various devices gives user a trust and confidence of the work and expertise

Based on the previous phone selection, the second stage offers the variety of models of that selected phone. A user can select its phone model and on the 3rd stage user can select from a variety of services the client offers.

Based on the previous phone selection, the second stage offers the variety of models of that selected phone. A user can select its phone model and on the 3rd stage user can select from a variety of services the client offers.

Client Rating

Quality

Schedule

Cost

Willing to Refer

Our team understands business needs, strategies, and compliance requirements, and uses the latest technologies and standards to deliver customized solutions.

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